Privacy Policy for signwitness

Last updated: January 1, 2025

Introduction

signwitness ("we", "us", "our") operates signwitness.online, providing remote witnessing for signatures and simple agreements. We respect your privacy and commit to protecting personal data in accordance with applicable law.

Information We Collect

• Contact details: name, email address, phone number.
• Documentation: signature images, date and time of signing.
• Technical data: IP address, browser type, device information, and usage logs.

How We Use Your Information

We use personal data to:

• Facilitate remote witnessing services and identity verification.
• Provide customer support and respond to inquiries.
• Improve our platform, ensure security, and detect misuse.
• Send administrative communications about policies, updates, or changes, with option to opt out.

Legal Basis for Processing

Under GDPR, our lawful bases include:

• Performance of a contract when you use our services.
• Compliance with legal obligations.
• Legitimate interests in ensuring the security and functionality of the service.
• Consent, where we explicitly request it for certain communications.

Sharing and Disclosure

We share your data only with:

• Service providers assisting with hosting, identity verification, and email delivery under confidentiality agreements.
• Legal authorities when required by law or to protect rights.

Data Retention

We retain personal data for as long as necessary to fulfill service requirements or comply with legal obligations, after which it is securely deleted or anonymized.

Your Rights (GDPR)

• Access: Request a copy of your data.
• Rectification: Correct inaccurate information.
• Erasure: Request deletion of personal data where no legal basis exists to continue processing.
• Restriction: Limit processing under certain circumstances.
• Data Portability: Receive data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw at any time without affecting past processing.

To exercise rights, contact us via Contact Us.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core site functionality and security features.
• Understand usage patterns to improve user experience.

You can manage cookie preferences through your browser settings or opt out of non-essential cookies via our cookie management banner if available.

International Data Transfers

Your data may be processed within Canada or transferred to other jurisdictions with adequate data protections in place.

Security Measures

We implement technical and organizational measures to protect against unauthorized access, alteration, or disclosure of personal data.

Business Details

Address: 301 Wellington St, Ottawa, ON K1A 0J1, Canada
Phone: +14169951056
Business ID: 261289423

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or site announcement. The revised policy is effective as of the date shown at the top.

Contact Information

For inquiries, please reach out via Contact Us or at the address above.